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You will be responsible for:
- Customer Event management
- Customer Incident management
- Customer Problem management
- Customer Order Handling
To be successful in the role you must have:
- Knowledge sharing & collaboration skills.
- Problem solving & creative thinking.
- Ericsson knowledge.
- Delivering results & meeting customer expectations
- Working with people.
- Manage instructions & procedures.
- Applying expertise & technology.
Key Qualification
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Experience: 1-2 years
Location: Bengaluru
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Company: Ericsson
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