JOB: Field Service Engineer At Cytiva

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What you’ll do

  • The Field Service Engineer (FSE) will be responsible for installing, trouble-shooting, planned maintenance of the various range of Equipment sold by Cytiva to the customers in Academic institutes, Research Institutes, Biopharmaceutical Industries.
  • The FSE is required to close the service calls attended as per the company format.
  • The FSE is expected to adhere to the Key Performance Index of Service Operation.
  • The FSE is supposed to adhere to the EHS norms of the company and customers.
  • The FSE is required to follow cGMP guidelines at the Biopharmaceutical Industries.
  • The FSE is also expected to sell the AMC and Parts to the customers.
  • The FSE is expected to make the commercial offers for the AMC/Parts and follow up
  • The FSE is also expected to chase for the payments from the customers for the services rendered and parts sold.

Who you are

  • Bachelor’s Degree / Diploma in Instrumentation/Electrical/Electronics/Electrical & Tele Communications Engineering with minimum 4 years’ experience in equipment and associated devices related to Biopharmaceutical Industry in the production/research department or in Service/Maintenance dept. of the Biopharmaceutical Industry or as a service provider to Biopharmaceutical industry.
  • Ability to install, service and troubleshoot the equipment like Liquid Chromatography systems, Gel Scanner , Electrophoresis systems, Bioreactors.
  • Should have work on Service Sales components like selling Service Contracts, Spare Parts.
    Interface and gel with both internal team members and external customers.
  • Should have knowledge about GxP, GDP, GMP , validation services as per industry norms.
  • Fluency in English language and Exposure to Microsoft Office.
  • Self-Motivated, enthusiastic, and ability to work independently with minimum direction.
  • The job involve travel needs and extended out location stays – willingness to this need is desired.

Location: Hyderabad

Company: Cytiva

APPLY HERE

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