Wednesday, June 19, 2024

Technical Support Engineer At Rajguru Electronics (I) Pvt. Ltd.

- Advertisement -

The Job is closed. Check the latest active jobs here

Email ID for Applicants for sharing the resumes/CVs: [email protected]

Job Summary

- Advertisement -

Rajguru Electronics India Pvt Ltd. one of India’s leading distributors of electronics components and modules is looking for a Technical Support Engineer to assist our customers in diagnosing and troubleshooting electronic related hardware and software problems across our diverse product range.

Duties/Responsibilities

  • Act as the initial point of contact for all electronic hardware and software related concerns from customers or other employees.
  • Document technical knowledge in the form of notes and manuals. Preparing Datasheets.
  • Research, diagnose, troubleshoot and identify solutions to resolve electronic hardware and software issues.
  • Hardware issues, including, but not limited to verifying faulty components such as IC’s, electronic boards, troubleshooting communication issues between GSM Module and microcontroller/PC.
  • Software issues, including, but not limited to working with the AT commands for GSM
  • Modules, Thermal Printers, GPS Modules.
  • Escalate unresolved issues to a Senior Engineer.
  • Work with the customers through phone, email and/or chat whichever mode the customer is comfortable with.

Required Skills/Abilities

  • Excellent verbal and written communication skills.
  • Good interpersonal communication and customer service skills.
  • Ability to search the internet for solutions on electronic hardware and software related issues.
  • Comfortable talking to customers on the phone and over email.
  • Good understanding of electronic components – active & passive, mobile devices and other tech products.
  • Ability to make basic electronic circuits for testing.
  • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment.
  • Analytical approach to problem solving.

Education and Experience

  • Degree/Diploma in electronics & telecommunication engineering.
  • 1-2 years of work experience with Arduino Hardware and Programming is preferable.

Last Date To Apply: 30 June 2023

Address: Lamington Road, Grant Road, Mumbai

SHARE YOUR THOUGHTS & COMMENTS

Unique DIY Projects

Electronics News

Truly Innovative Tech

MOst Popular Videos

Electronics Components

Calculators