Wednesday, June 12, 2024

JOB: Customer Service Engineer At General Electric In Bengaluru

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Location: Bengaluru

Company: General Electric

Roles and Responsibilities

  • Degreed engineers. All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer site. Includes onsite machining, NDT, blading, winding, critical welding, generator diagnostics. Able to make Engineering decisions.
  • Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
  • Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
  • Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
  • Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

  • Qualified to Degree level in Electronics/Electrical engineering or equivalent.  Technical analytical skills.  4-5 years Field Services experience.
  • Comprehensive knowledge of a Cath labs/C-arms and Digital Radiography. Sought by others for guidance and advice. 

Desired Characteristics

  • Ability to work independently with minimum direction.  High work standards and quality.  Initiative and motivation.
  • Plans and organizes work effectively.  Excellent communications, listening and interpersonal skills. 
  • Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.

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