Friday, March 1, 2024

JOB: Associate Engineer-TXN At Ericsson In Noida

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.Location: Noida

Company: Ericsson

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About This Opportunity

This document outlines the job description for Domain Support Specialist – TXN within the Managed Service Delivery in SDU Bharti.

We believe in trust – we trust each other to do the right things!

  • We believe in taking decisions as close to the product and technical expertise as possible.
  • We believe in creativity – trying new things and learning from our mistakes.
  • We believe in sharing our insights and helping one another to build an even better user plane.
  • We truly believe in happiness; we enjoy and feel passionate about what we do and value each other’s technical competence deeply.

What You Will Do

  • Managing NOC 24X7 environment & act as a mentor to the Shift resources.
  • Role is to handle the day-to-day operational challenges and ensure smooth operations and as per the contract agreements.
  • To support and implement MSTOP processes.
  • Authorized to report security breach incidences.
  • To suggest for corrective and preventive actions of security threats.
  • To act as a planned work coordinator for emergency requests beyond normal office hours.

You Will Bring

  • Ensuring KPI / SLA Fulfillment related to Network.
  • Maintenance & 1st Level troubleshooting of the events taking place on the network.
  • To be able to interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP, Customer Support, Customer etc.
  • To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital.
  • Technical Knowledge of Microwave Equipment’s & Remedy Tool.
  • Technical and/or functional skills: GSM & CDMA Knowledge.

Key Qualification

  • Degree in Electronics and Telecommunication Engineering.
  • At least 1 – 5 years’ experience in Telecom. Significant part of this experience must be into Telecom Network.

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