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Location: New Delhi
Company: Biotage
Key Responsibilities
- Install, maintain, and troubleshoot Biotage instruments and systems.
- Deliver user training and perform preventative maintenance to ensure optimal performance.
- Provide prompt and effective technical support to maximise customer satisfaction.
- Take proactive ownership of service activities and resolve customer issues effectively.
- Support the expansion of service contract coverage by promoting value-added services.
- Represent Biotage professionally, promoting our products and instruments.
- Collaborate with regional teams to support service excellence.
Requirements
- Diploma or BTech in Electronics, Electrical, Mechanical, or Instrument Engineering.
- Experienced within the service industry.
- Adaptable to new technologies.
- Strong communication and interpersonal skills.
- Willingness to travel extensively within the assigned region.
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