JOB: Tech Expertise – Gurgaon At Xiaomi

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Summary

You use your knowledge of mobile diagnosis and training experience to improve the Xiaomi service center’s technical ability and Xiaomi service quality.

Roles & Responsibilities

  • Provide technical support for ASCs (Controlling high part consumption, Process Adherence, Audit)
  • Visit to different ASCs of the region.
  • Answer technical inquires, diagnose problems, and technical verification.
  • Provide technical training and examination for engineers & CCOs.
  • Be responsible for issues recreation in lab or onsite, bug report, and defect verifications.
  • Technical support for emergency cases.
  • Technical Issues sample collection
  • Closely working with the R&D and testing team.
  • Analysis of data.

Qualifications

  • 4+ years of mobile phone testing or training experience.
  • A Bachelor’s or Masters in Electronics & Communication or equivalent engineering experience.
  • Good knowledge of excel & Presentation.
  • Sound knowledge of mobile equipment, networks.
  • Good Communication skills (English – oral and writing).
  • Good coordination ability.

Location: Gurgaon

Company: Xiaomi

APPLY HERE

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