Wednesday, April 24, 2024

JOB: Multi Technologies, Senior Design Engineer At Schneider Electric In Bengaluru

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APPLY HERE

Location: Bengaluru

Company: Schneider Electric

The major objectives of the role will be:

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  • Analyze customer escalations for prioritization
  • Leading resolution on escalated customer incidents
  • Managing customer expectations through resolution process
  • Leadership in process improvement for customer incident resolution
  • Mentoring of Technical Support groups on new features and resolutions to common situations
  • Creating digital assets to helping customers proactively
  • Sharing key information through online technical communities
  • Building diagnostics tooling to help Technical Support teams identify issues themselves
  • Assist in project verification and validation activities, bringing in customer experiences
  • Involvement in Systems Engineering activities based on customer experiences
  • Involvement in project reviews and defect triage to highlight customer risks

Individuals that possess strong power systems, energy management, and metering expertise, as well as a desire to be a technical leader, should consider applying to this role. You should have some IT experience to combine with your power systems/electrical background.

Qualifications

  • B.E/B.Tech EE or EC or equivalent
  • Good exposure in customer issues troubleshooting and debugging knowledge

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