Wednesday, June 19, 2024

Manager – Central Product Configuration

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Team Member – Central Product Configuration

Job Level/ Designation

M1 / Manager

Function / Department

Central Operations Group / Active Operations / Charging Operations – IN & VAS

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Job Purpose

Flawless implementation of business configurations including short code definition, rating configuration, etopup grid etc. within TAT, Ensuring quick response/fix for revenue leakage related concerns, Ensuring application layer security. Support to RA/UAT team for product launch

Key Result Areas/Accountabilities

  • Ensuring Product implementation & delivery within timelines
  • Perform Product delivery within timelines
  • Quarterly clean-ups of zero subscriber base products with close co-ordination with marketing and planning
  • New feature testing & Feasibility study for new product launch
  • Voucher Management
  • RA support for Periodic recon
  • Bulk customer benefit processing whenever needed
  • Closure of RA/UAT Observation
  • Support to RECC and UPSS team for plan mapping and promo configuration
  • Support to RA/UAT team for product testing and product validation

Core Competencies, Knowledge, Experience

  • Around 2 – 5 years of Experience in Product Configurations.
  • Domain expertise of Database and Application architecture
  • Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump. Ericsson and Amdosc IN architecture
  • Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
  • Should have prior experience of working in Operations domain and aware about operational processes.
  • Must have technical / professional qualifications
  • B. E – Electronics & Communication/MCA/B.E. – Computer Science


Location: Pune

Company: Vodafone Idea

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