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Location: Bengaluru
Company: Schneider Electric
Position Title: Assistant Manager – Engineered Tooling Solutions
Work Location: Vadodara
Educational Qualification & Experience: Diploma (Tool & Die Making) with 3 – 7 years of experience.
Key Deliverables
- Field Issue Resolution & Root Cause Analysis (RCA):
- Lead the technical investigation of hardware-related field failures and customer returns (RMAs).
- Perform systematic root cause analysis (RCA) using methodologies like 8D, Fishbone, or 5-Whys to identify the source of hardware defects.
- Simulate field failure conditions in the lab environment to replicate and diagnose issues effectively.
- Collaborate with Field Application Engineers (FAEs) and customer support teams to gather data and understand the context of field problems.
- Develop and validate solutions, which may include firmware patches, component changes, or design modifications.
- Manufacturing & Production Support:
- Act as the primary engineering point of contact for the manufacturing line to resolve hardware-related issues that impact production yield or quality.
- Analyze production test data (e.g., from ICT, FCT) to identify negative trends, component variations, or potential design marginalities.
- Troubleshoot and resolve issues with production test fixtures and diagnostic tools.
- Provide clear disposition for non-conforming material and guide rework or repair procedures.
- Sustenance & Component Engineering:
- Manage hardware component obsolescence by identifying, qualifying, and validating alternative or substitute components.
- Conduct rigorous testing to ensure that new components do not adversely affect product performance, reliability, or compliance.
- Initiate, document, and manage Engineering Change Orders (ECOs) for all hardware modifications.
- Maintain and update design documentation, including schematics, Bills of Materials (BOMs), and PCB layout files.
- Documentation & Reporting:
- Create comprehensive RCA reports, detailing the investigation process, findings, and corrective/preventive actions.
- Maintain meticulous records of all investigations, tests, and resolutions for future reference and knowledge sharing.
- Provide clear and concise status updates to management and other stakeholders.
Essential Skills and Qualifications
- Bachelor’s Degree in Electronics, Electrical Engineering, or a related field.
- 3 -5 years of experience in embedded hardware design (5+ years for Manager role), with a strong focus on post-launch support, testing, or sustenance engineering.
- Deep understanding of analog and digital circuit design fundamentals.
- Proficiency in reading and interpreting complex schematics and PCB layout files.
- Hands-on mastery of laboratory equipment, including oscilloscopes, logic analyzers, spectrum analyzers, multimeters, and soldering tools.
- Solid experience with microcontroller/microprocessor-based systems and peripherals.
- Working knowledge of standard communication interfaces such as SPI, I2C, UART, CAN, USB, and Ethernet.
- Demonstrated experience in systematic debugging and formal root cause analysis (RCA).
Desirable Skills and Qualifications
- Knowledge of Design for Manufacturability (DFM) and Design for Testability (DFT) principles.
- Experience with EMI/EMC standards, testing, and troubleshooting.
- Prior experience working closely with contract manufacturers (CMs).
Personal Attributes
- Problem-Solver: You possess a “detective” mindset with a passion for getting to the bottom of complex technical problems.
- Persistent: You do not give up on difficult-to-reproduce or intermittent issues.
- Excellent Communicator: You can clearly explain complex technical issues to both technical and non-technical audiences.
- Hands-On: You are comfortable in a lab environment and are skilled with lab tools and equipment.
- Organized: You are detail-oriented and can manage multiple investigations simultaneously while maintaining clear documentation.






